SMS program

Text messages from Genysis IQ.

Exactly what we send, exactly how you agree to receive it, and exactly how to stop. Nothing here is buried — this page is the whole programme.

Last updated 27 August 2026

1. The programme

Programme name	Genysis IQ Customer Care
Brand	Genysis IQ, Orlando, Florida, United States
Purpose	Customer care — call summaries, appointment reminders and replies to inquiries
Number	689.388.7353
Cost	Genysis IQ does not charge for messages. Your carrier may.

Consent is never a condition of purchase. You can hire Genysis IQ, book an appointment and get every bit of our service without ever agreeing to a text message. Saying no costs you nothing.

2. What we send

Only messages tied to something you asked us for:

A summary or transcript of a call you had with our phone assistant
Appointment confirmations and reminders
Replies to a question you asked us
Follow-ups on an inquiry or an active engagement

We do not send marketing or promotional texts under this programme. No newsletters, no offers, no campaigns.

Examples of what you would receive

Genysis IQ: Thanks for speaking with our assistant. Your call summary is here: genysisiq.com/s/abc123 Reply STOP to opt out, HELP for help. Msg & data rates may apply.

Genysis IQ: We received your inquiry about business scaling. Our team is reviewing it and will follow up shortly. Reply STOP to opt out, HELP for help.

Genysis IQ: Reminder — your consultation is tomorrow at 2:00 PM ET. Reply STOP to opt out, HELP for help.

3. How you opt in

There are three ways, and all three require you to act first. We never text a number that has not been given to us for that purpose.

Method 1 — The contact form on this website

On our contact page there is a checkbox, unticked by default, directly beneath the phone field. Nothing is submitted unless you tick it yourself. The form cannot be blocked by leaving it unticked. The checkbox reads, word for word:

Text me about my inquiry. I agree to receive text messages from Genysis IQ at the mobile number I provided above, including appointment reminders, call summaries and replies to my questions. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent is not a condition of purchase. See our Privacy Policy and Terms of Service.

We store the date, the number, and the exact wording you agreed to.

Method 2 — Verbally, during a call with our phone assistant

When you call 689.388.7353, our automated assistant answers and identifies itself as automated. If a text would be useful, it asks for your permission first, using this script:

“Would you like me to text you a summary of this call at this number? Message frequency varies, and message and data rates may apply. You can reply STOP at any time to opt out. Is that okay?”

We only send a message if you say yes. A recording and a timestamp of that answer are kept as the record of your consent. If you say no, the assistant moves on and no message is sent.

Method 3 — You text us first

If you send a text to 689.388.7353, we reply. Starting the conversation is the consent. You can also text any of these keywords to start: START, YES, JOIN, OPTIN, UNSTOP.

4. Confirmation

However you opt in, the first message you receive is this one:

Genysis IQ: You are now opted in to receive call summaries and support updates. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, reply STOP to cancel.

5. Stopping messages

Reply STOP to any message. That is all it takes, and it works on every message we ever send you.

These keywords all work: STOP, STOPALL, END, QUIT, CANCEL, UNSUBSCRIBE, OPTOUT, REVOKE.

You will get one final confirmation and then nothing further:

Genysis IQ: You have been unsubscribed and will receive no further messages from this number. Reply START to resubscribe.

You can also email info@genysisiq.com or call 689.388.7353 and ask us to remove your number. Opting out of texts does not affect anything else we do for you.

6. Getting help

Reply HELP to any message, or text HELP or INFO to 689.388.7353. You will receive:

Genysis IQ: For help, email info@genysisiq.com or call 689.388.7353. Msg frequency varies. Msg & data rates may apply. Reply STOP to unsubscribe.

A person is always reachable at info@genysisiq.com or 689.388.7353.

7. Frequency and rates

Message frequency varies and depends on your activity with us — a call you made, an appointment you booked, a question you asked. There is no recurring schedule.
Message and data rates may apply. Genysis IQ charges nothing; your mobile plan may. Check with your carrier.
Supported on major US carriers. Carriers are not liable for delayed or undelivered messages.
You must be the account holder of the mobile number, or authorised by them.
You must be 18 or older to consent.

8. Your number stays private

We never sell or rent your mobile number. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who provide support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Full detail is in our Privacy Policy, and the binding terms are in our Terms of Service.

9. Contact us

Genysis IQ
Orlando, Florida, United States
Email: info@genysisiq.com
Phone / SMS: 689.388.7353 — answered 24 hours a day